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Most connector, allowance and billing questions are answered below. Search first — it is quicker than waiting for a reply.
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Show every article →The connector will not connectGuide
Claude cannot reach the LexTech Lab connector, or the sign-in window closes without connecting.
Check the connector URL first. It is https://connect.legaltech.mu — no path, and no key or secret of any kind. If anything else is pasted in, remove the connector and add it again from the install page.
Sign-in then happens in a browser window that Claude opens, using your LexTech Lab account. If that window closes without asking you anything, you are most likely already signed in as a different account: sign out of LexTech Lab in that browser and connect again.
Still stuck? Open a ticket
Tickets are opened by email and answered by a person, not by an autoresponder. Reply on the same thread and the history of your ticket stays in one place.
What to include
- What you were doing, and what you expected to happen.
- Where you use Claude — the web app, the desktop app or Claude Code.
- The date and rough time, in Mauritius time.
Do not include confidential client documents in your enquiry.
Or write to [email protected] directly.