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Show every article →Billing, invoices and cancellingFAQ
Where your plan, your next invoice date and the controls for changing either live.
Your plan, your seat count and your next invoice date are all on the subscription page, which is also where you change plan or cancel.
Prices are per seat per month, in Mauritian rupees. Paying annually takes 20% off twelve months.
Still stuck? Open a ticket
Tickets are opened by email and answered by a person, not by an autoresponder. Reply on the same thread and the history of your ticket stays in one place.
What to include
- What you were doing, and what you expected to happen.
- Where you use Claude — the web app, the desktop app or Claude Code.
- The date and rough time, in Mauritius time.
Do not include confidential client documents in your enquiry.
Send enquiry
Or write to [email protected] directly.